Returns and Refunds


If you need to return something, you must contact us before returning to obtain a returns number and the correct returns address.  You must notify us of any damage or errors within 7 working days in writing. All items should be returned in their original packaging. We will cover the return carriage costs if the return is a result of our error. If you wish to return an item for any other reason you must contact us within 14 days of receipt, you will be liable for any charges incurred for the return of that item, as per the Consumer Contracts Regulations. Once your returned item has been received, it will be checked for validity and we will then issue a refund via your original payment method.